I saw these reviews before I went to work there and didn't believe them. I believe now. - Anonymous employee EchoStar Employee Review

1.0
14 June 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a job. Times are tough, I went through a hundred applications or more before I ran across Echo Star and was brought right in. I now see why.

Cons

There are very few positives. The health care benefits are the worst I've ever seen. Pay is low, differential for night work is 10% or more below industry standards. Direct management is either timid or clueless. Middle management is completely incompetent and HR probably gets them into more lawsuits than they prevent with their utter ignorance of the law.

Explore other reviews about EchoStar

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

A lot of opportunity to move around to different departments and try new things.

Cons

Not very flexible work life balance

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EchoStar Response
1mo
It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
4.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Great perks, overtime available at times, great co workers and love helping customers

Cons

Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

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