4 Apr 2025
Eckoh Response
1yHello .. and thank you for your review. Your feedback is valuable insight for us to consider, and helps us appreciate the things we are doing well, and the things we need to look to improve, where possible. Due to the nature of meeting the needs of our clients, we do operate a full ratio of different hours within the Contact Centre which we endeavour to make clear as part of the recruitment process for Customer Services Advisors.. We also welcome individuals interest in progressing where possible and on occasion this may entail different area's of the business. We appreciate the service and loyalty you shared with us and wish you every success for the future.