Changing sales role - Telesales Executive Ecoburotic Employee Review

4.0
11 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Things are changing at Ecoburotic. In the last 6 months or so we've got some good partnerships going with Epson, HP, Canon, Brother and Lexmark. Ann-Marie is now in charge of the printer training, partnerships, technical help for customers and printer suppliers. If what I'm told is correct there's some new job roles in the pipeline and things will continue to improve.

Cons

Pay needs to improve across the board especially for those who have been there a while because it'll show they're valued by the company, instead of the safety wage if you don't hit target. Holidays should be more flexible because three weeks every August is the most expensive time to go away and someone always has to be working through for customers. I'm not sure but never seen anyone who works a week through August get a full week off at any other time.

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Ecoburotic Response
9y
Thank you for your feedback, we appreciate your input. Ecoburotic prides themselves in taking action when necessary and offering the best solution for everyone. Therefore we are happy to announce that since 2016 holidays in August have been reduced to 2 weeks and since 2017 the customer service is now fully operational from within the Maidstone Office. Ecoburotic Management

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CEO approval
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Cons

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