- management and team leaders are very friendly and approachable
- Fun atmosphere around the place
- People you work beside are generally nice and good fun
- Training is handy and you get to know people
Cons
- Work is very repetitive and boring
- Not much chance getting off the phones within the first 2 years
- Pay is not worth it for the work done
- Very little flexibility in terms of breaks - 10 mins personal, 2x 15 minute breaks and 1 30 min break which you aren't paid for