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      Elevance Health

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      Elevance Health reviews

      Keep looking - Quality Analyst Elevance Health Employee Review

      1.0
      19 Feb 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Part of Carelon Behavioral Health. Flexible work schedule, knowledgeable and supportive managers, nice work life balance for now

      Cons

      DOGE like culture, layoffs regardless of productivity and contribution to the team, clear message is you don't matter. leadership totally out of touch with that the front line staff do or how stressful it is or how important. Weird business decisions that seem to hurt not help. CEO makes over $20mil but they'll layoff staff who make less than $100k in the name of saving money. Limited opportunity for growth, poor support. Lots of effort for what looks good on paper but poor delivery in reality. Requiring managers and trainers to return to office when no one from the team is at their location.

      avatar
      Elevance Health Response
      2mo
      Thank you for sharing your perspective. We’re glad to hear you value the flexibility, work-life balance, and support from your direct managers. We recognize that periods of change can be challenging, especially when they impact teams differently. We’re continuing to focus on improving and feedback like yours is an important part of that process and helps inform where we need to do better.

      Explore other reviews about Elevance Health

      2.0
      22 May 2026
      Consumer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

      Cons

      Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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