Pros
Anthem has amazing benefits, my OE (Operations Expert) is the best she makes sure we are aware of where our stats are and if we fall behind she tells us how to get back on track.
Cons
When I first started working here, I thought this would be the company I could be with for a long time. Managers bragged about advancement opportunities and even said if this position was the right fit they would help us get where we wanted to be. They also bragged that they didn't micromanage. Well none of this is true. Advancement opportunities are limited, and they have implemented the "STAR Kids" Program and forced people to apply even when they didn't, and they will be will be taking on responsibilities from another Health Plan forcing many of us to have more responsibilities with the same pay. The management is terrible they are often nowhere to be found for hours at a time, they have attitudes when asked to take manager calls and sometimes even say no.