Pros
Once was a great company, offered great benefits, and showed appreciation to the employees that helped make it a great company. And it used to care about the people they served. I worked for the company almost 30 years.
Cons
The stock price is the most important thing to the company now. They place too much work on the employees that are left in the US. They don't train well. They set unrealistic metrics for their employees. The managers are good people, but they are worried about their own jobs, and do the best they can to meet the expectations of the CEO. The jobs are now being sent to Legato in India. If you visit the web site, you will see a list of all the services they provide. And they are the services that used to be provided by Anthem's employees here in the States. Anthem no longer cares about their insured, nor their employees, and I don't believe they care about their country. It's all about the stock.