Always wanted to eat at the soup kitchen...NOT - Member Services Representative - National Accounts Elevance Health Employee Review

1.0
13 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Work from home. flex scheduling. work/life balance is pretty decent.

Cons

Pay is well below cost of living for NYstate. DOZENS of employees must rely on our local food pantry just to feed our family. also cannot afford to go to the doctors or hospitals when neccessary. advacement is far and few between. Nobody listens to us. Lots of meetings about "major changes"but nothing changes. EVER. viewed as dispensible commodities systems used are ANCIENT - early/mid 90's old!

Explore other reviews about Elevance Health

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, Manager is very informative, Other departments are eager to assist in my learning process of my new role, and Co-workers have a team oriented mind set.

Cons

Have not experienced any cons to my jobs at this time.

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Elevance Health Response
1mo
Thank you for your review! We’re happy to hear you enjoy working at Elevance Health as much as we do.
2.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay compared to many similar positions in healthcare and care management. Relatively flexible schedule, which can help support work-life balance. Excellent employee benefits package. Opportunities for professional growth and advancement within a large organization. Strong potential to build valuable experience in care management and healthcare coordination

Cons

Training and onboarding are insufficient, making it difficult to feel fully prepared for the role. Although the company frequently emphasizes that family is a priority, that philosophy applies more to members and clients than to employees and their families. Lack of investment in developing and properly training managers and leaders. Employee retention seems to be an ongoing challenge. The workplace culture does not consistently reflect the values that were communicated by the organization.

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