Zero professionalism - Collection/Customer Service Elevate Employee Review

1.0
30 Aug 2023
Recommend
CEO approval
Business outlook

Pros

The salary is good also with the commission and kpis can go up to 15k

Cons

Everything, starting from the environment to the leaders and even the HRs and personnel's there are the worst, they're not professional nor skilled. The job is already stressful enough, you'll get harassed everyday from consumers that use lang profanity 24/7.

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Elevate Response
2y
Hello Reviewer, The review you wrote does not belong to this "Elevate" as we don't have an office in Cairo. We are a law company and don't have a commission structure as you describe. Would you be so kind as to locate the correct "Elevate" and remove this review from our page? I'm happy to help directly if you want to write to me, Joyce Thorne, Chief People Office at joyce.thorne@elevate.law

Explore other reviews about Elevate

5.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule. Work-Life balance. Monthly training topics.

Cons

Sometimes break in communication can occur with case load assignments.

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Elevate Response
3mo
Thank you so much for this wonderful review! A 5-star rating after three years carries REAL weight, and it means a great deal to us! Flexible schedules, genuine work-life balance, and regular learning opportunities are things we want to be table stakes at Elevate. Hearing that they're consistently part of your experience tells us we're getting the fundamentals right. The communication gap around case load assignments is a fair flag: even one breakdown in clarity can create unnecessary stress, and that's worth fixing. We're reviewing how assignments are communicated to ensure all Elevaters always have what they need to hit the ground running.
1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

You get some paid holidays off

Cons

Run far away. These people pay incredibly below market value. Believe in yourself. You can do better. There is a major disconnect between Elevate and the employer - and the employee gets the bad end of the deal every time. I have never worked someone with more unprofessional people who don’t take any accountability for their actions and promises. I didn’t get paid and was told “oh well we will get you the next pay period, 2 weeks later.” They don’t care about the worker bee. That is evident by the super low wages they pay. Someone with a law degree getting paid less than Kylie Jenner’s maid is pathetic.

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