Big Contract Caterer with friendly colleagues making it feel smaller. - Operations Manager Elior Group Employee Review

3.0
4 July 2024
Recommend
CEO approval
Business outlook

Pros

Some really great people working in operational sites. Flexibility of working able to set your own schedule according to the needs of the business. Benefits package is substantial. Other OD's & OM's very helpful and support teams also very supportive and helpful, these help create the friendly culture.

Cons

Was expecting more SOP's covering key areas of operational delivery considering how large Elior is. Lack of strategic direction at times from the SMT. Lack of or no support from OD when required at key times. Induction was incredibly poor due to lack of details on Elior process leading to frustration and questioning of own experience. Food Safety teams need to listen more with an open mind to understand what is practical on operational delivery.

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Elior Group Response
1y
Hello, Thank you for your review. We really appreciate your feedback and will pass on comments to the appropriate team. Kind regards, The Recruitment Team

Explore other reviews about Elior Group

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

We got paid every week which was nice. There was plenty of overtime available.

Cons

The location in which I worked didn't mandate breaks or lunches. Overworked

2.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Independency Monday-Friday work day Early shift

Cons

Unsupportive Leadership Vindictive and Malicious Leadership Over worked/Under Paid Medicore Virtual Training (Eliminated Matt M. Who was the best Trainer) Considered a Warm Body Lack of Training (even for the onsite leaders) Thrown in the field

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