This was a decent first job but doesn't provide much room to grow and has recently become an unhealthy work environment. - Client Services Representative Elsevier Employee Review

2.0
30 Aug 2016
Recommend
CEO approval
Business outlook

Pros

They are generous with vacation time. You receive 3 weeks of vacation at the end of two years of work. you also get an additional three days of personal time and two weeks of sick time. There is also an opportunity to volunteer two days out of the year.

Cons

Elsevier currently does not provide much job security. They are cutting jobs and sending them overseas. They also try to save money by not allowing managers to fill open positions and instead have the existing employees fill the gaps. There is not much opportunity for upward mobility, it is common for employees to be stuck in the same position for many years.

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5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Industry leader Great benefits Incentive trips Invests heavily in its employees

Cons

Processes can be burdensome and clunky at times

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Elsevier Response
3w
Thank you for this balanced and thoughtful review. We're glad to hear that our benefits and investment in people are making a positive impact, those are commitments we take seriously. On the process feedback: Leadership is actively reviewing operational workflows, and the advice to listen more closely to employee feedback is something we're holding ourselves accountable to. If you're open to it, we'd encourage you to bring specific examples forward through your team or people and culture contacts. Change is most effective when it's grounded in the real experiences of the people doing the work, and that means you. Feel free to reach out to us at elseviergdrev@elsevier.com to provide more information Thank you for staying engaged and for caring enough to share this. It matters.
4.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Every direct manager I've had has been excellent: supportive, positive, and trusting me to deliver good work instead of micromanaging. Employees tend to stay, which suggests stability even if not everyone gets promotions or significant raises.

Cons

The pressure to outsource as much as possible, which is common at every publisher, leads to frustration. Because promotions or significant raises seem to be rare, you may be stuck in neutral unless you're very openly ambitious.

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