Use it as a stepping stool - Patient Service Representative Emory Healthcare Employee Review

3.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are good. Close to the train station, so you don’t always have to drive in Atlanta traffic.

Cons

STICK TO YOUR OFFER LETTER. They will try to push you closer to closing time which could go past 12 AM (which is not the official closing time on the offer letter or the person working that late). Keep documentation if you need to talk to HR. Your supervisors will lie in their face. If you need help with something go to the head person in charge of the building. Cliques, so it’s always drama. People feeling like you’re new so they can act weird, but they do it in front of other peers, so management is obviously not good. If you leave, send your Res Letter to the CEO. Making people who work earlier in the day work late because they aren’t filling positions that NEED to so filled. Nothing is really handled right.

Explore other reviews about Emory Healthcare

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good remote work from home environment

Cons

pay is not always what i believe it should be

3.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

It's okay... I don't know how other ORs are run for comparison. Pay is alright. $47/hr and on-call is $8/hr. Have over 3 years of experience. Most people are pretty friendly. The friendly ones are starting to leave now, unfortunately.

Cons

Management doesn't fix problems. They won't respond to emails. Often don't have specimen printers, patient moving boards, etc. Tons of extra timeouts are kind of inconvenient (pre-op, pre-anesthesia, and pre-incision). Parking and commute are hassles. You can't park next to the hospital unless you are a doctor or advanced practitioner. At least 30min per day wasted on bus to and from hospital from parking tower I'm assigned. So much traffic to get to and from work. On call is very tiring. They frequently assign 7pm-7am overnight call right after 12hr shifts and then want you to stay because night shift didn't show up. Call requirement is at least 48hrs per month. Most OR rooms are super messy and badly stocked. ...Seems like more and more bad people are getting promoted to management positions. My immediate manager is good. The ones over her are not that great.

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