Very Poor Place to Work - Retirement Specialist - Client Services Empower Employee Review

1.0
18 Nov 2010
Recommend
CEO approval
Business outlook

Pros

- Job Security (they don't pay you anything so letting people go isn't a priority) - Industry Knowledge (you will learn the ins and outs of the retirement business) - Generous Vacation (you will be able to take plenty of time off)

Cons

- Very Stressful/Sweatshop Environment - Limited/Politically-Motivated Advancement Opportunities - Extremely Low Pay - Big Brother Atmosphere - Scheduling Inflexibility Overall, you should only consider working in the call center at Great-West if you are desperate and cannot possibly do anything else, or if you are a new college graduate that needs a temporary job until something better comes along.

Explore other reviews about Empower

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, lots of growth opportunity

Cons

None right now, the pace of change can be challenging to some

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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