Was a great place, now I'm not sure. - Plan Technical Support Empower Employee Review

3.0
11 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Decent benefits. Interesting work at times. Good location. Many in the company really care about the customers and the job.

Cons

A mission of growth has taken over the company. Company is pretty open about intentions to outsource jobs overseas. Those that take pride in their work will find themselves working crazy hours and people who plan the pot luck get promotions.

Explore other reviews about Empower

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Schedule Unlimited PTO Competent Management

Cons

No real cons to point out

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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