Remote work with a nice CEO, but poor management - Customer Success Manager Encoda Employee Review

4.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote Very nice and engaged CEO

Cons

Travel required...sometimes long trips New management lacks people skills and email etiquette If you not "teacher's pet," you don't receive the same departmental updates as your peers

Explore other reviews about Encoda

5.0
2 July 2024
Recommend
CEO approval
Business outlook

Pros

Encoda provides strong teamwork and access to materials to learn and improve, they provide flexibility and understanding that's invaluable.

Cons

The health benefits could be a little better but they are still pretty good and they don't cost an arm and a leg which is nice.

3.0
4 May 2025
Recommend
CEO approval
Business outlook

Pros

This billing software was great to use

Cons

Some managers bullied employees and took credit for others work

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