Poor organization, The same story with different book. - Anonymous employee Endota Spa Employee Review

2.0
24 Oct 2017
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

looks good on the resume.

Cons

I have worked for the company owned spa for 3 years, thinking this was craped how they are treating their staffs. then I moved to the franchise own spa, the same company and it has gotten worse. The owner is not a beauty therapist, but doing all the advance facial, this including LED and Derm facial. Too tight to send us training, so she decided to train us herself and made us go on Malachite on our time at home. Most of the time, we don't have a receptionist at front desk. With our 10 min or 15 min turn around time, we have to check clients out, answer the phone, clean and retail. Our incentive is 2% and if the team don't reach the monthly target, it drops to 1% but if you don't do your monthly malachite from home in your spare time as they set out for you each month. You lose your incentive.

Explore other reviews about Endota Spa

1.0
2 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Nice Brand. Innovational and great philosophy. Not the worst wages in the industry.

Cons

You’re not employed by the brand but with a franchisee who doesn’t necessarily shares the same values and philosophies as the brand. Exploited and overworked. No compassion. Therapists are forced to work when sick. Hours are not paid correctly. Always check your payslip! Short turnaround times. Some treatments have no turnaround at all. False promises. A free treatment is promised every three months and you end up having your free treatment as a training session from unexperienced staff. Contract says 4 weeks notice to get annual leave but the truth is you have to give 8 weeks notice. Unpaid work of15 min at least in the morning to prepare for your day. You get sent around at other spas to their liking. High turnaround of staff. Toxic work environment.

2
4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Lovely head office, great people to work with and overall atmosphere.

Cons

Easily burnt out, wear the hats of too many different jobs within one role that isnt recognised.

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