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      Clueless management - Anonymous employee Eneba Employee Review

      2.0
      10 July 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting area of work Great opportunity for business

      Cons

      The senior company management tries extract as much monetary value from users as possible. That would be fine if they improved user experience. However, that is not the focus most of the time. It seems that very few people understand what are their core users and care about their experience. Furthermore, management come up with poor and chatgpt-level ideas for business improvements that they mandate from product managers to implement. Even though product people disagree with proposals and provide valid arguments, the senior management pushes their initiatives. One can imagine that most the time these "improvements" flop. Instead of using that as a learning and future planning, leadership blames product teams that did not put enough effort or did a bad job. Thus, most of the people that cared about eneba as a product already left. It is sad to see the downfall of the company. But until senior leadership manages to escape their echo chamber and recognize that others have valid arguments only then there would be a chance for a company to improve. P.S. In the last company meeting they asked their current employees to write positive reviews here.

      avatar
      Eneba Response
      1y
      Thank you for your feedback. We value the insights of our employees and encourage them to share their opinions about the company in places like Glassdoor. We understand the importance of authentic feedback and will continue to work on creating an environment where employees feel comfortable sharing their true experiences. We are sorry to hear about your experience while working with us. Part of our culture is to experiment and look for new business opportunities but that always has the safety and satisfaction of our users in mind. Not every experiment succeeds, but we do our best to learn and improve. We also try to create a workplace where everyone feels valued, respected, and supported in their professional growth. If you have further suggestions or would like to discuss your concerns in more detail, please feel free to reach out directly to glassdoor@eneba.com. Sincerely, The ENEBA People team

      Explore other reviews about Eneba

      1.0
      18 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Most people at S3 are very collaborative and willing to help as soon as you join, and even after the training period.

      Cons

      However, they do not mention in their job posting that the position is offered on a self-employed/contractor basis. You are only informed either shortly before signing the contract or once training has already started. There is also a lack of support and collaboration from HR and Payroll. Payments are often made very late; some people have received their salary as late as the 9th of the month without any explanation, despite SEPA transfers generally being processed almost instantly across the SEPA area. There is also a lack of transparency regarding procedures and the overall situation surrounding the dismissal of the entire QA team, which was replaced by an AI system that evaluates staff inaccurately, even when employees follow the company's own procedures. I do not believe the company owners are fully aware of the situation within the support department. Not to mention the scheduling. They classify you as an independent contractor, but the contract requires exclusivity. You cannot set your own working hours, and due to poor planning and organization, they can schedule you to work more than six consecutive days if they choose to.

      2.0
      16 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and friendly team environment Supportive teammates who are willing to help and share knowledge Strong learning opportunities across different areas of the business Exposure to diverse projects and challenges that support professional growth

      Cons

      Lack of clear long-term direction and strategic planning from leadership Important decisions are sometimes made reactively and later reversed, creating uncertainty and inefficiencies Frequent shifts in priorities and strategy can impact team stability and employee confidence Limited transparency, accountability, and communication from management in certain situations Insufficient career guidance and support from some managers Compensation may not be competitive compared to market standards Annual salary increases are not guaranteed and may be inconsistent Promotion and career advancement processes can feel unclear or lacking in transparency

      1
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