Enterprise focused with a great team atmosphere - Customer Success Manager (CSM) Ensighten Employee Review

4.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

This smaller enterprise, comprising around 50 individuals, offers exceptional access to all internal stakeholders. The company provides clear team goals for both client retention and growth, complemented by excellent remote work benefits. It boasts a strong product offering and an impressive client portfolio. Additionally, there's clear visibility on the criteria for bonus attainment and future salary increases

Cons

Following the acquisition in June 2022, there was a noticeable lack of clear direction regarding targets and organisational structure. Additionally, the new leadership appeared to have a limited understanding of the existing client base.

Explore other reviews about Ensighten

5.0
14 Sept 2022
Recommend
CEO approval
Business outlook

Pros

All hands mentality, cross-functional teamwork pushing the boundaries of what is possible.

Cons

Cons are a matter of perspective. From mine, the cons are not enough to mention.

3.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Remote option, smart people working on building the tools and working with clients.

Cons

Leadership is all over the place

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