Toxic environment - Senior Account Manager Entertainment Retail Enterprises Employee Review

Family culture environment, room to grow, business is expanding.

Company is growing so fast, and the internal processes should be aligned with that.

Character development, Trauma Bonds, and strength building. No actual pros

If you’re looking for a company where you can grow, thrive, connect with others and contribute in a meaningful way this is NOT the place! The “family culture” only applies to people who are actual family members (which is about 50% of the company.) Walking in the lunchroom will take you right back to high school with cliques and “this is our table culture.” Upper management is all connected through family and friends benefits. You will always be replaceable and never as valuable as the friend, sister, husband, etc. who knows less and works only half as hard as you. You need to come in with a full understanding of all the brands and e-commerce environment because if you ask questions you will feel stupid and get no real answer. Ideas are not welcome here, if it’s not what the CEO wants it will not happen anyways. It’s not just her either, most of management has egos that block change and innovation. If you have an idea that is better than there’s you will be shut down and discouraged for ever speaking again. If you try to defend your decisions or work prepare to get yelled at (in words and tone) by managers and be careful because they won’t get any consequences but you risk being fired. You will be told that the company is growing fast but the only thing that is growing fast is the turn over rate. Between people quitting or getting fired no one is staying past a year. If you do get fired it will most likely because you hurt someone’s feelings and not actual work quality and be prepared to hear that it is for “restructuring” The company keeps taking on new brands while losing the ones they have and not being profitable because they are spreading themselves too thin and don’t understand their brand. You will be required to come in office (which don’t even get me started on the traffic on the one road to get there) just to take calls on Team from a cubicle surrounded by the other people on the call so you better have sound proof headphones. This is an E-commerce job so you can expect to work in a high volume around the holiday but don’t expect to be just doing your work, you will also need to whip out the sneakers and box cutters and be forced to work extra hours in the warehouse while keeping up with your daily work but don’t expect any pay, bonus, or extra PTO. You will just get some soap or jerky, and if you’re a contract worker you still should be out there but you won’t get any of the slight perks. They love to talk the talk and not walk the walk. You will be told you can grow here, that they want to give you a raise, a new title, more responsibilities but it’s all smoke. Even benefits written in your contract could change to benefit the company and there is nothing you can do about it. There is no diversity here. Teams managed by men are mostly men, Our product developers are all women. The warehouse is all Hispanic, and very few people of color in the offices. Many of the men in leadership positions are sexist. There is no work life balance, 1 remote day a week and expectations to stay in office late with managers micromanaging when you swipe in to work. Sometimes managers spend more time focusing on how long you worked, why you are remote, why you are off, etc. rather than doing their own work. You get 10 days of PTO that can’t roll over and must be earned throughout the year but you can not use it around Black Friday or Christmas because you will need to be available for the warehouse. There are also very few holidays provided and this year MLK Day was removed as a holiday and became a regular work day leaving Memorial Day, Labor Day, Easter, Thanksgiving, Black Friday (if you’re not needed for marketing), and 3 days for Christmas. After all that work you still could get fired once you are not needed anymore. I feel like there is so many more cons to working here but all you should know is they will never pay you enough for the emotional damage this place will put you through so don’t listen to the fake reviews and RUN. If I could give this place no stars or negative stars I would. Who knows… the company may go under before you even get the chance to make the same mistake I did.