Disorganized, Unprofessional, and Unstructured - Assistant Entourage Events Group Employee Review

Entourage Events Group is Disorganized in all senses of the word. There is no structure to the company, and such a high turnover rate that people are not properly educated on job descriptions or expectations. There is no HR department or even HR employees so all of the issues that are going on and need to be addressed must be brought directly to the owner and even then they are not solved. There is no clear direction on who is each employees direct supervisor which constantly creates communication issues. Entourage is Unprofessional in the fact that issues are not handled directly with employees. Staff is spoken about poorly by management and is not given any clear instruction on execution until something is done incorrectly and then it is blown severly out of proportion and no solution is given. The owner and upper management react out of anger and irrationality often jumping to conclusions and discipline without taking the time to understand the situation or decision. Entourage is unstructured in management, job descriptions, and overall operations. There is a lack of responsibility to address relevant and pressing issues within staffing and issues from event execution. There are multiple client complaints per event and none are handled properly. Entrouage does not work to prevent these issues from happening again, they just throw a discount or a credit at these problems without really taking the time to understand where the issues are coming from.