OK Company - Customer Service Representative Entrust Employee Review

3.0
14 June 2023
Recommend
CEO approval
Business outlook

Pros

Decent pay and bonus structure.

Cons

Micromanagers and constantly looking at the bottom line rather than customer service approach. Customers pay dearly for a service contract but the company doesn't allow you to carry parts to service the machines. Always changing the approach to things.

Explore other reviews about Entrust

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

importance of work, culture, the people

Cons

work life balance, people retireing without backfill

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent culture, some hybrid/remote work available.

Cons

Leadership often doesn't listen to or act on input from employees when it comes to things like remote work.

See reviews by: Helpful|Rating|Date|All