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Envision Radiology

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Awful Company - Customer Service Representative (CSR) Envision Radiology Employee Review

1.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Remote work option is ok.

Cons

The billing team is incredibly rude and unintentionally but frequently makes racist remarks. This is not a safe place to work even remotely. Politics, religion and ethnicity are often brought up in a demeaning or disrespectful way. As a person of color, it makes me uncomfortable. It made me uncomfortable to so openly discuss and praise one specific religion. It made me uncomfortable to listen to management make unkind remarks towards other backgrounds and ethnicities, accents and religion. This position Absolutely is not worth the amount of money offered. The pay to work ratio is not worth it. Even though you're working remotely you are not allowed to leave your desk and management watches and tests you. Aside from the very comfortable racism that sits here in billing. Managers micromanages all activities. Management encourages this type of workplace behavior in and out of the office. The work is constant and management will harass you on teams or on your cell. Managers are rude, demeaning. Overall work anywhere else because the pay is NOT worth the trouble.

Explore other reviews about Envision Radiology

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

ESOP, culture and the growth

Cons

Frequent changes in priorities and processes created inconsistency. Team culture could feel cliquey at times, and communication wasn’t always collaborative or transparent.

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Training team are amazing, once you were live on the calls you felt that you were prepared.

Cons

Micromanaging by the managers/supervisors. They times your bathroom breaks to 5 minutes and if you went over you had to tell your supervisor why. If you are an outbound rep, like I was, they will get on to you if you take too. many inbound calls, yet they have our phones set at "available" our whole shift and you can't ignore calls then they will call it call avoidance and write you up. You are doing 3 job, outbound scheduler, data entry and inbound agent. Data entry don't even do their job correctly, they never enter all of the information from the order into the system, which outbound reps have to check the order to enter the missing information before we can call out to a patient while accepting inbound calls. FYI - Inbound reps and Data entry make more than outbound reps, yet we did more work.

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