In General, Still a Good Experience After 5 Years - Technical Services Epic Employee Review

4.0
3 June 2013
Recommend
CEO approval
Business outlook

Pros

- I love the culture here and the feeling that I am really helping my customers and their patients. I find it really fulfilling. I don't mind drinking the "Epic kool aid", it "tastes" pretty good. - The campus is very unique, they have good food, dress is whatever you want if you're not with customers (I see people wearing PJ pants). Vacation is standard other than the month long sabbatical every five years. Health insurance plans have been really good in my experience. - I think work/life balance isn't horrible, especially if you are efficient at work and learn to find your own balance. Sure, I sometimes work from home on the weekends or in the evening, but I usually don't. I have a spouse and young kids to be with, and I feel like my work doesn't cause a huge burden on that. I tend to work between 45 and 50 hours a week.

Cons

- It's true that this job is fairly high stress and a lot is expected of you. Sometimes this adds up to a lot of work and/or/stress. This can be worse on some applications that others; I know several people who burned out or weren't able to meet expectations because they were on a team/had a boss who had much less realistic expectations than I've seen personally. - I find that it's also difficult to know how you stand compared to other employees and Epic's expectations; I know several people who were let go after they had been working here 4+ years and didn't realise that they weren't "meeting expectations".

Explore other reviews about Epic

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

Cons

Young. Parental leave isn’t great. Limited remote work. Required travel.

3.0
16 June 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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