Company leadership is out of touch - Technical Services Manager Epic Employee Review

2.0
13 Aug 2020
Recommend
CEO approval
Business outlook

Pros

I've enjoyed the work that I do in the industry. You're able to make an impact in healthcares and by working here you help our customers transform their care for their patients. Lots of different paths to take with some time to explore what you enjoy.

Cons

Management has become very out of touch lately. We have our 10 Commandments, but those are consistently ignored by leadership. If you want to work for a company where leadership will send 9pm changes announcing a restructuring of several divisions over an email, Epic will not disappoint. There are some conversations that are best held in person/over video. There's a strong emphasis on culture, but it's to the point that it's gotten toxic lately. Leadership was out of touch with employees on COVID-19 response, requiring staff to come back to office. Staff are now allowed to work from home through the end of the year, but only due to intervention from the department of public health. All emails about the subject were lengthy, and if you didn't want to come in were written in a way to try to guilt you. Leadership has also become less trusting. We're doing more and more to track employees. Epic claims to hire smart people, but then doesn't believe that they're trustworthy people.

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5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible job responsibilities, good pay increases and bonuses, option to buy stock.

Cons

High workload and work hours.

3.0
16 June 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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