Epic is a burnout factory but you'll have an opportunity for huge career growth - Technical Services Epic Employee Review

2.0
15 Aug 2021
Recommend
CEO approval
Business outlook

Pros

- Tons of different career growth paths and opportunities to move up fast - Excellent pay with regular pay raises and bonuses - Top-notch medical insurance - Intelligent and helpful coworkers. - Large impact job with a major impact on the healthcare system. - Incredible resume builder - Campus is beautiful - The food on campus is cheap and delicious - Everyone you work with is young and always looking for friends. It's like college except everyone is rich. If you do decide to work for Epic, use them as they will use you. There are a ton of opportunities to truly do some incredibly impactful work that will look amazing on your resume. My advice is to consistently and always advocate for yourself. Only do things that will benefit you, because Epic will always do the same.

Cons

- Leadership is out of touch with employees and shows this with almost every decision (anything COVID-19 related, new division formation, DEI, etc) - Epic does not and likely will never allow working from home long-term. If they do offer work from home, you will be required to work from the Madison area - It's a political and cutthroat environment. Employees are ranked twice yearly and in order to excel, you must be willing to work an absurd amount of hours. - Absolutely terrible work/life balance. You will be required to work 45 hours. I don't care what they tell you during your interview, you are expected to work 45 hours. Epic employees are constantly burnt out and exhausted. - Epic constantly brags about a flat structure, which is true until a certain point. All team leaders on any app level (even group lead) have no power to change anything. All power lies in division leads. - They truly do not care about your health or happiness. - They are not willing to invest in diversity, equity, and inclusion. After years and years of asking them to hire a diversity officer, all of the DEI work falls on employees that already have to do their full-time job. - There is no such thing as a promotion. Any opportunity that you get/deserve only results in more work, never more money. Every position you take on will be in addition to your full-time customer work.

Explore other reviews about Epic

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work Good people

Cons

There were no cons that I faced

3.0
16 June 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

502
See reviews by: Helpful|Rating|Date|All