Great Place To Start Career, Get Out While You Can - Technical Solutions Engineer Epic Employee Review

3.0
15 July 2025
Recommend
CEO approval
Business outlook

Pros

- high pay right out of college: especially for those with non-tech degrees. predictable and consistent raises each year - health insurance is outstanding: had multiple procedures and surgery over the years and paid $0 for them. - smart, hard working coworkers: nearly everyone around you is incredibly competent at what they do (those who aren't will get pushed out, more on that later) and in general willing to help you out. - early autonomy: you are expected and encouraged to find opportunities on your own and pick projects you enjoy outside of your core customer work. - leadership and skills development: overall it's a great place to build leadership skills and other important working skills that will serve you well elsewhere. get what you can out of it then find a better job elsewhere. I don't recommend working here more than 3-5 years.

Cons

- high output culture: zero flexibility on remote work, 45-50 hour workweeks are par for the course and 60+ hours (plus travel on top of that) for go lives - gatekeeping benefits: they offer lots of great benefits like 401k match, relocation assistance, stocks, etc but actually keeping these are contingent on how long you stay at Epic - upper management is out of touch: top-down decisions are made that impact the entire company are often handed down without warning or opportunity for discussion. - high turnover on most teams: continual turnover and loss of knowledge leads to those who stay having to pick up extra clients and hours to make up for the loss while new grads get trained. - client incompetency: as a TS, you will work with MANY customers who are utterly incompetent at their jobs (some of whom make more money than you) and you're expected to help them be successful with your product. this gets disheartening really fast

Explore other reviews about Epic

5.0
12 May 2026
Recommend
CEO approval
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Pros

Nice place to work Good people

Cons

There were no cons that I faced

3.0
16 June 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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