Great Place to Work - Ruby On Rails Developer Eque2 Employee Review

* Occasional free pizza for the office. * A token box of fruit appears from time to time, which roughly 20+ staff are expected to share. * The colleagues are genuinely hardworking, patient, and supportive. Many of them are far more capable than their roles, salaries, and working environment suggest. Several would likely thrive elsewhere under competent leadership and proper investment.

The salary is significantly below what would be expected for the breadth of knowledge required. Staff are expected to understand complex financial and construction industry workflows, deliver high-level customer service, and troubleshoot technical issues, all while being paid what amounts to basic 1st Line Support wages. Management quality is highly inconsistent. Certain managers displayed behaviour that would be considered unprofessional in most workplaces, including openly belittling staff, making disparaging comments about employees behind their backs, and creating an atmosphere of fear rather than leadership. Bullying appears to be tolerated provided targets continue to perform. Concerns are either ignored or quietly brushed aside rather than addressed. HR adds little visible value to employee welfare. Their role appears focused primarily on compliance and process rather than supporting staff or resolving workplace issues. Staff turnover was alarmingly high. Four employees left during the short period I was employed there, which speaks volumes about morale and retention. The software itself feels like it was designed by database engineers with little regard for usability, then handed to customers to somehow make sense of. The result is a product that creates frustration for both staff and clients. Training is virtually non-existent. New starters are largely expected to teach themselves complex systems and procedures with minimal guidance. The office location is isolated and inconvenient. Morale is exceptionally poor. The atmosphere in the office often feels defeated, with many employees appearing disengaged and exhausted. There is an excessive management structure relative to the size of the support function. During busy periods, frontline staff are left carrying the workload while managers disappear into meetings and remain detached from operational pressures. I personally witnessed situations where poor rota planning left only a handful of staff covering phones for extended periods while leadership made little effort to assist. The expectation appears to be that frontline employees absorb the consequences of management mistakes. Frontline staff were actively involved in training AI systems intended to automate elements of their own roles. Micromanagement is rife and required due to insufficient training. Overall, this was one of the most poorly managed workplaces I have experienced. The combination of low pay, weak leadership, inadequate training, high staff turnover, and a culture that tolerates poor behaviour creates an environment where employee wellbeing is clearly not a priority.

Really supportive company. People first. Create great psychological safety.

Some of my work was monotonous. But the company was excellent.