Poor Leadership. Not dedicated to the needs of their customers and employees - Director Equifax Employee Review

1.0
25 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Very few Pros as the company staggered significantly after the security breach. All resources were thrown towards the security issues neglecting on-going business and support. All the security measures that were put in place were reactionary and not proactive. The company has very dedicated employees who work hard to accomplish managerial goals with little to no guidance. There is an excellent work-life balance with the ability to tele-commute.

Cons

Strong disconnect between sales and implementation organizations within the company. The implementation side of the company extremely litigious and does not innovate to meet the needs of the sales side, especially in government sales. There is very little management oversight leading to poor implementation and improperly defined projects. Constant rotation of personnel from project to project leaving in flight projects in limbo. Threes also culture of dishonesty within the ,management ranks in terms of full disclosure of issues to both customers and employees. Pay and health benefits are sub par for employees. For such a large company, the health insurance premiums are substantially higher than many small to midsize companies. The structure of the 401K program is atrocious and only benefits senior executives. The meager 4% matching is given once at the end of the year leaving employees unable to take full advantage of market runs.

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5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, but a large company

Cons

Downside of a large company, hard to move around

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Cons

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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