Great culture, overworked - General Manager Equinox Employee Review

4.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Loved my time here, culture is great and you really do feel supported by both your managers and your direct reports. Very cool to be considered the number 1 fitness club in the country/internationally, not a lot of other companies can claim that.

Cons

Compensation was not good for many across the org, didn't really matter what position you were in. You will be working more hours than other similar type roles and the compensation is not exactly incredible. Work-life balance was also terrible. This was a few years ago though so things may have changed

Explore other reviews about Equinox

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

good benefits even for part time employees

Cons

hard to get a raise on your hourly wage

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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