Toxic culture with poor leadership and unclear direction - Marketing Equinox Employee Review

1.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

None. Not even the free membership makes up for the mental and physical deterioration this company and its leadership can bring into your life.

Cons

Lack of autonomy across the board. You’re not trusted to own your work, and everything is over-processed without actually being thought through. Leadership is easily the worst I’ve experienced. There is zero clarity, no real long-term strategy (despite the word being thrown around constantly), and decisions change at any moment. For context, there was a 2.5-hour marketing meeting in January focused on 2026 goals that hasn’t even been approved.... we are halfway into April now. You spend the majority of your time building decks. Sometimes up to 10 at once, only for them to disappear into a black hole with no follow-up, no decisions, and no acknowledgment. There’s also a very strange internal culture where people genuinely don’t seem to like or respect each other, which makes collaboration difficult and the overall environment uncomfortable.

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5.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Environment Growth Attentive to details

Cons

Hours but nothing other than that

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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