Sad to say that their employment model leaves a lot to desire. - Anonymous employee Equinox Employee Review

2.0
26 July 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free gym membership, way to create connections in your industry for yourself, clean environment. Amazing experience for members.

Cons

Equinox clearly does not value their employees. I have seen so many people attempt to make their model work, and for the very few that it works for, that's great, but the majority of employees end up leaving within a year of starting. It's sad. I could literally make more money working at a McDonalds than with this company. Their management is underpaid, which makes them self-serving and not want to be helpful. Additionally, many of the employees have spent a lot of money to get training in their field and are being paid minimum wage. It is not worth the experience. Employees make a lot of money for the company and see little to no return. Clients feel the hit when their favorite trainer/pilates instructor/massage therapist leaves and they are stuck with a package that they don't want to use with anyone else. Also - if you give in to ANY extra demands (oh come in for this one client) they will expect it from you constantly. It is not worth the time and effort here.

Explore other reviews about Equinox

5.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Environment Growth Attentive to details

Cons

Hours but nothing other than that

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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