Don't waste your time spinning your wheels! - Personal Trainer Equinox Employee Review

2.0
28 Mar 2012
Recommend
CEO approval
Business outlook

Pros

-highly educated trainers and management -paid continuing education -clean facility -awesome support staff (front desk, cleaners, the shop and juice stand) -their is no confusion as to what exactly is expected of you everyday, the company is very structured.

Cons

-cheap on compensation for trainers considering all the extra education you go through -South beach location is extremely small however I am aware other locations are much larger. -I personally do not feel the gym equipment is high end enough for what they're charging. ($140/month) Yes they do carry SOME technogym equipment, but the other lifetime fitness equipment looks out of date, especially when their geographic competition is David Barton who has personal TV's on every single piece of cardio equipment and top of the line brand new machines and free weights. Not to mention David Barton and all other competitors in the general vicinity is probably double if not larger in size. Again this is a review for the South Beach, FL location. -Group classes could use some improvements; none I have personally seen are overly exciting or interesting. Management even mentioned how their group classes aren’t really “big” there. How they do not really have regulars who attend the classes. I feel personally they should make it “big” there considering how much the clients pay for a membership. Stick all of your personal trainers in as group instructors and help them get more clients! -the cotton t-shirts for the uniforms are not flattering at all I think they need to remember the fitness industry is very physical appearance driven. -95% of the trainers in South Beach are in relatively good shape, however, ALL Equinox employees from EVERY location are a representation of their company and brand. You meet many of the other trainers from different locations when attending your EFTI or continuing education courses. I did not see one single female trainer in shape, and worse they were all overweight. Many of the male and female trainers looked unkempt and not put together. Again we work in an industry where physical appearance is important. Not everyone can be Brad Pitt or Heidi Klum however I still feel having a clean, neat look and more importantly being in relatively decent shape is a necessity! I am appalled these trainers were hired, no matter how knowledgeable they are. Had I been working for the Coral Gables or Aventura location I wouldn’t have been proud of the company I worked for or of my coworkers. - Several employees informed me the first 6 months you would only be making anywhere from $200-$500 per month. Unless you have a significant other supporting you or you have your mommy and daddy sending you money it is impossible to make a living to support yourself. You HAVE to get a second job. Management discourages everyone from obtaining a second job because of the time commitment and studying that is necessary to work at Equinox. This is a ridiculous expectation; management has to be delusional if they truly believe people are going to be able to survive on Equinox alone until they’re established. I was genuinely saddened by other employees who had been there for more than 6 months and still had only a few clients, especially when I see them working hard and hustling every single day. The trainer to clientele ratio, in my opinion, is just too high and management is setting them up for failure. (more on this in next section) I feel like the trainers there are settling and chasing a dream that may take years, if ever to accomplish. There are other personal training jobs out there, I promise! Do not settle! -I could continue but my review is long enough as it is. In summary Equinox has potential to be a wonderful place, but they’re just too structured and rigid with the way they do things the chances of the company ever changing are slim to none.

Explore other reviews about Equinox

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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