Smoke & Mirrors - Walk the Talk! - Pilates Instructor Equinox Employee Review

1.0
19 May 2019
Recommend
CEO approval
Business outlook

Pros

Free gym membership and discounts for shop, food & spa. Some great clients, nice equipment.

Cons

Management, management, management. It’s like Lord of the Rings. Very immature, mostly under 28 years old. Managers have no training, or at least seems like it. Horrible backstabbing, if a manager is threatened or has it out for you, s/he will make your life miserable. The sales aspect is grueling and unfair. Expiring comp and comp sessions paid lower than low. Morale is low because management does NOTHING to drive beyond pounding for “conversions” of members to buy training packages. Is there heart? No. Managers are scrambling to make numbers at the expense of clients and trainers. If you are in with the in, then you access zombieville, a population of desperate, ignorant, mean and mostly unqualified people. Hey, equinox—ever heard of Maslow’s Hierarchy Of Needs? Teach and train managers about MANAGEMENT. Humans are valued assets, not consumable commodities. I have seen so many unethical, manipulative behaviors among management, the fortress will eventually crumble. Seriously, can Equinox deliver if turn over is so high and morale so low? Can Equinox treat employees like valued individuals? Or am I simply an outcast?

Explore other reviews about Equinox

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

good benefits even for part time employees

Cons

hard to get a raise on your hourly wage

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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