Not how they present it - Personal Trainer Equinox Employee Review

2.0
18 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Internal education, free membership and continuing ed opportunities

Cons

Blow smoke up potential employees to get them to sign up with promise to gain over 100k as a trainer. For a company makes billions a year and charges their memebers up the wazoo for memberships and services that wants you to be there over full time to “build your business” (really build theirs) they only pay you for 15 hours at minimum wage. You have to be a sales person to succeed. They praise the sellers and some of these sellers are not good trainers. On top of having to put in free hours while working the floor to be able to engage in members they make you wear a different color shirt when the members avoid talking to trainers like the plague. Its crazy to work two weeks and make 300$ (Less if you have insurance for yourself and or the family relying on your income as a source of support or health benefits) and because of the random meeting times and rotating yet unpredictable floor shifts you cant really rely on a second job unless youre doing Uber or lyft or selling blood (not a lie some trainers told me they've literally had to do this ) Chik fil A pays its employees more hourly as do many lower end jobs. Because of the pay situation there or lack thereof there is a rotating door of trainer turnovers. Many trainers with YEARS of experience or relevent degrees seek employement with Equinox do so because of the potential as once you do have clients your commission is nice but even their best trainers burned through savings waiting to reach full time and or their career goals. I believe they hire fresh trainers and focus on educating them so they dont know any better and what they deserve

Explore other reviews about Equinox

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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