didn't make enough money for survival and was treated poorly - Massage Therapist Equinox Employee Review

2.0
8 Nov 2013
Recommend
CEO approval
Business outlook

Pros

great place to workout but not to work

Cons

too long hours for so little pay. Day where there were no clients I didn't make a dime but still had to give free chair massages to create clientele! This was not my own business to build but they treated me like I was a work dog without care for my wellbeing.

Explore other reviews about Equinox

5.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and energy. Nice people with the same goals

Cons

Long hours. Sometimes you have to do a lot more than just your role

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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