Great if you are competitive, high performing and want to be challenged - General Manager Equinox Employee Review

4.0
19 Jan 2022
Recommend
CEO approval
Business outlook

Pros

You will learn how to strategize and hit revenue targets. You will grow as a leader and learn how to manage a diverse group of people. Equinox has created some of the best reporting and processes in the fitness industry. The company is always ensuring they are growing, developing, and offering the best their is for fitness offerings and the latest technologies. If you are competitive and like working in a team environment you will enjoy the job. Great resume builder. Your customer service skills, ability to multi-task, and people development skills will improve Overall, can be a very fun place to work. You will run into some of the strongest leaders you have ever worked with- along with some of the worst ;)

Cons

Little to no work-life balance. Politics that are unnecessary for a health-related industry. Ensure you know the club you are taking on and its financial history and struggles- due to foot traffic some clubs are easier to hit revenue targets. Sales-driven culture- not for everyone. Inappropriate dialogue and relationships between management and staff. You have to be strategic and on who you are aligned with, as your connections within the company are sometimes more powerful than your performance. If clubs are not hitting targets the "blame game" will begin, you will need to know how to protect yourself while still motivating a large team and earning their trust.

Explore other reviews about Equinox

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

2.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

Lots of education. Great place to learn about exercise science.

Cons

The pay is misleading. They expect you to work 10-14 hours a day, but only get paid for 3-4 of them. They lost a massive lawsuit for a reason. I was a top coach and was still barely making enough to live comfortably. Expect to work 7 days a week to break even on your pay.

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