Unless You're Dying for the Free Membership... Find Work Elsewhere! - Personal Trainer Equinox Employee Review

2.0
4 Sept 2015
Recommend
CEO approval
Business outlook

Pros

The only pro is that you get as free gym membership and the other employees are generally pretty great. There is some room for growth, but growing in this company is not worth it. You either don't make much more or make LESS. For example, you get paid minimum wage at the front desk and from there you could become a personal trainer or sales rep, but both of these are almost purely commission.

Cons

Expect to get paid like a waitress, treated like a car salesman and expected to dress and look like a celebrity. Although co-workers are awesome, most management is awful and fairly evil. The trainers don't know what they are doing and aren't given enough experience before being hired. The management does give the trainers "training" once a week for the job where they essentially just take the trainers into a room and yell at them for sucking at their jobs for a couple hours and explain creepy tactics for forcing people to be your client. Additionally very little time for breaks. If you are a trainer expect multiple phone calls if you aren't at the gym for more than 2 hours, even if you worked a 12 hour shift (without pay) because why should you be doing anything else when you could be finding clients??

Explore other reviews about Equinox

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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