4.0
30 Jan 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
The team is collaborative, knowledgeable, and always willing to support one another. I had the opportunity to work with a wide range of technologies, which helped me sharpen my troubleshooting and customer service skills. Management is approachable and open to new ideas.
Cons
Like many fast-paced support environments, the workload can be high during peak periods. However, the team dynamic and management support make it manageable.