Ericsson will take you forward - Support Engineer Ericsson Employee Review

4.0
26 Oct 2010
Recommend
CEO approval
Business outlook

Pros

Nice organizational structure, lots of training opportunities, good benefits, knowledge sharing, well proven work processes, keeping you ahead of technological trends

Cons

The job nature will be quite intense if you are working for the support team. Might have to face lots of challenges from customer which you need to take care of individually and may need to escalate to higher level support organizations which sometimes is very difficult to co-ordinate. Generally, you solely will be the owner of a problem, so be ready to deal with all aspects of it.

Explore other reviews about Ericsson

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work with

Cons

Micromanaging time in the office

3.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Technological superior to most other companies with use of AI and promising future tech/programs -benefits and pay are very competetive -room for professional growth and advancement if you know how to work in a corporate environment -resume development and professional advancement

Cons

-leadership ideology doesnt match the company/CEOs mission statement or belief (company is said to be all for safety yet leaders get put in charge and quickly dismantle and lay off 3 quarters of the safety department) -Leadership changes structure to benefit themselves by having all support functions report to them instead of the CEO, this ensures all support functions take a back seat to production and financial gain to include their employees well being -Company restructured and reorganizes very often while showing no loyalty to the employees who work hard and want to stay, this leads to turn over of great employees.

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