Eurochange

Eurochange reviews

Everything Is Not What It Seems - Sales Advisor Eurochange Employee Review

4.0

9 July 2020

Sales advisor

Recommend

CEO approval

Business outlook

Pros

Expenses paid back quickly and accommodation and food arranged for when you have to go somewhere that isn’t a reasonable distance. Head Office team are absolute legends!!! Always a pleasure to speak to! Training and Audit teams are both lovely! Can never have a bad day when one of them rocks up at your branch! Mobile phones are now allowed to be used in branch. They changed the short process so it was no longer a case of paying it back. Get inspiration for a wide range of holidays. People are encouraged to want to progress. The new uniform is nice! Being a designated employee rep gives you a sense of positivity knowing that you can be vital in making important changes. They have a designated mental health team available for anyone to speak to. Claire and Lisbeth.

Cons

You get some customers that like to treat you like an imbecile because they think you just sit there counting money. Difficult to make plans for days off because unreliable staff cause you to get called in even if it’s known you had plans. Progression can end up being a very slow and painful process with a lot of empty promises and false hope. Successes can be overlooked because you may not have achieved as highly on the one thing they targeted you with on that day.

Eurochange Response

Thank you for your feedback. I am glad that you can see many positive aspects to working with eurochange. I will make sure that I share your feedback with all the departments mentioned in your review. We do provide training on handling difficult customers - and I do hope that the many lovely customers we serve outweighed those who were more challenging! We do appreciate all the support you have given to the business in your time with us. We have recently introduced a new bonus scheme which has been devised after taking the feedback we have received into consideration - and it seems to have been well received. Once again, thank you for taking the time to share your thoughts with us.

Explore other reviews about Eurochange

3.0

11 June 2026

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Get to learn about currencies around the worlds exchange rates and money laundering procedure

Cons

Sometimes boring, repetitive, especially in quieter branches

Eurochange Response

Thank you for your feedback. It's great to hear that you enjoyed learning about foreign currencies, exchange rates, and money laundering prevention procedures. We understand that quieter periods can sometimes make the role feel repetitive, and we appreciate your honest perspective. Your comments help us identify opportunities to improve the employee experience.

4.0

3 June 2026

Branch manager

Recommend

CEO approval

Business outlook

Pros

Some good people to work with

Cons

Poor wages, lone working, constant travelling away from own store, bonuses unobtainable now.

Eurochange Response

Thank you for taking the time to share your feedback and for your years of service with eurochange. We're sorry to hear that your experience did not fully meet your expectations. We value your comments around staffing and store support and will take them into consideration as we continue to review and improve the colleague experience.

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Eurochange

Everything Is Not What It Seems - Sales Advisor Eurochange Employee Review

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