Pros
A lot of smart, mostly competent, and friendly people. Good benefits somewhat offset bad base salaries and generally overpromised commission potential. Pretty good brand recognition/credibility with consumer products companies as well as a surprising number of B2B companies that need downstream insights.
Cons
Too many to count. This company actually has some potential, but the leadership and direction is horrible. I'll list some of the key aspects that really need to be addressed. The company claims it wants to operate in the 21st century but is as opaque as possible both internally and externally. There's no regard whatsoever for customer centricity and pricing practices are borderline unethical and generally wildly inflated for the quality of content clients receive. Again, the company preaches being innovative and providing next gen solutions but is out of touch on what clients actually want/need based on feedback salespeople relay to management, which is rarely taken into account. There's also an inverse relationship of way too many salespeople compared to actual researchers/analysts. Company absolutely needs to improve robustness of research offerings if it wants to survive in the future. Sales structures are highly dysfunctional and ineffective, many internal KPIs are directly at odds based on what's good for sales reps vs what's good for management. Moreover, people in management seemingly don't do much other than internal discussions - it's a lot of sales operations and little to no business development (I've never known any other companies where people pretty much just stop interfacing with clients once they reach manager/director/VP, it's bizarre). There's also a lot of strife with regions battling for sales credit/commission - presumably this is what managers in various regions are squabbling about much of the time. Highly inefficient.