Never again, absolutely not. - Center Manager - Sales & Operations European Wax Center Employee Review

1.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

- My team was lovely! Thank you to all of the sweet girls who I had the absolute pleasure of managing! - Free unlimited waxes. - Had amazing racial/ethnic diversity and representation in my territory. I did feel a little singled out as one of the only queer women in the building, but we're hard to find in this industry, I guess!

Cons

- Senior management was incredibly micro-managey. - Was called names, screamed at, and threatened by senior management on an almost daily basis :( - Was required to model Brazilian waxes in front of trainees, even if uncomfortable. Some trainees were very unprofessional about it :( - Had my job and pay threatened and held over my head often. - Wasn't paid enough to get a lawyer to fight the abuse I faced at this company. - Was made to deny my employees' time off requests even if I could easily make that time off work. - The raises I was allowed to offer my team, even if their performance was STELLAR, were miniscule and laughable. - HR was non-existent, so the only support you could get for mistreatment was screaming in the car on the way home. - Sick with COVID-19? Guess you're coming to work!

Explore other reviews about European Wax Center

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely amazing management, and lovely waxers. A great place to grow.

Cons

I have no cons that I can think of.

2.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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