Guest Service Associate/Designated Manager - Designated Manager European Wax Center Employee Review

5.0
6 July 2016
Recommend
CEO approval
Business outlook

Pros

I work with an amazing bunch of ladies and we're very much a team here! I think that's the best part. Benefits (healthcare) 50% off waxing and products Drama-free workplace (drama is not tolerated here) Lots of room for growth (I started at the front desk and have since been promoted to management). Flexible schedule, 5-8 hours shifts (only have to work one weekend day) As a Designated Manager, you can make your own schedule Weekly meetings with the owners and one-on-one meetings with the Regional Manager Innovative Corporate team Full access to all corporate training tools Franchisees who will take your call at any time of the day I'm able to put my recruiting/coaching/customer service skills to good use

Cons

I see a surprising (in my opinion) amount of bad reviews which doesn't compare at all to my experience at EWC. I've worked under 2 different franchisees and corporate, so I've had a taste of different management and methods.

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European Wax Center Response
9y
Thank you so much for taking the time to give us your feedback. I'm so glad to hear that you enjoy working at EWC and that you're surrounded by a great team! Thanks Gorgeous! - Corporate Experience Team

Explore other reviews about European Wax Center

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely amazing management, and lovely waxers. A great place to grow.

Cons

I have no cons that I can think of.

2.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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