Pros
free waxes employee discount commission
Cons
-Franchisee gives the company a bad look (based on word of mouth, a good number of customers & more than half of the employees dislike him) -No manager (the last one quit because he felt disrespected & unappreciated) -having to pay for your own parking every shift (very expensive downtown- about $5-$10/shift also very limited parking available-most likely will have to walk to work from different parking lots) -Franchisee heavily relies on GSAs to run store -Additional responsiblities aside from original job description that waste time -selectively follows corporate policies -understaffed -will argue with you if unable to pick up extra hours -hired his girlfriend as an employee, so you'll get to witness business & pleasure first-hand -you'll be expected to clean the whole store if you work a shift by yourself -if morning shift didn't complete their tasks, it's now your responsibility to complete them on top of the tasks you've already been assigned -could get fired at any moment without prior notice (one GSA was fired for eating chips + "other reasons" that weren't mentioned & fired a new waxer b/c her book 'wasn't large enough') -will only give first time guests to "his best waxers" in hopes of retaining them (good luck if you're trying to build your book like the waxer he fired) -can't use your cell phone while on the clock & he will constantly ask if they're in the back as if you're a child -won't allow students to do homework or read on downtime because we could "be doing something productive for the company" -will pressure you to nag guests about buying packages and pre-booking reservations -if you want to eat a quick snack during your 6 hour shift & your coworker is up front doing nothing, you have to clock out -want that free wax? you have to clock out & you can't schedule appointments for free waxes -will make your job harder in order to raise SPT (service per ticket) ex: we are supposed to add the WPK1 code for a full face service & he told waxers to list all the service codes on their ticket individually to raise SPT (against corporate policy) in order to win a bonus for a regional competition -owner leaves special notes in the reservation books instructing employees to treat his good friends (also business owners) "like royalty" -if you have any mental disorder, the owner will let every one of your coworker's know & bring it up during team meetings without your consent -team meetings aren't really optional, you'll hear about it if you miss one, even if you don't work that day -multiple employees had emotional breakdowns on numerous occasions due to insensitivity -Your time is pretty much inferior to owner's -Suggestions are heard, not considered unless it profits owner -Gossip within the work environment -being asked to lift heavy boxes when owner could do it himself -being compared to other employees -Uniform is uncomfortable -makes you call customers if there is an error in the reservation book that you didn't cause (something that management is responsible for )