Horrible experience - Wax Specialist European Wax Center Employee Review

1.0
25 Oct 2018
Recommend
CEO approval
Business outlook

Pros

You are acknowledged for your successes that you bring the company, and can make good money during busy times. Some holidays off.

Cons

Management is extremely aggressive and will tell you that you’re replaceable. High turn over. No benefits or insurance is offered. They study every thing you say and do from the cameras and will confront you in a heartbeat. They nit pick every little thing that you do almost to the point of trying to chase you away. Will lie to you about the schedule and time off just to get you hired on. You get 5 days off an entire year for two years and then it’s only 10 days from that point on. When new people get hired on you have to cover their shifts with your typical schedule on top of only having 5 days off. Also have to pick up around holidays so you’re slaying to the company. They will change up your schedule without notifying you.. and lie about what they can and cannot do to accommodate any mishaps you may have. The managers are strictly money hungry and ONLY and FOREVER care about their guests. Managers have no experience being a hair stylist or esthetician so they are not trained to cover anyone’s shift. All of the employees have certain scripts to say to guests to get them to buy all the company is there for us their guests money.

Explore other reviews about European Wax Center

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I feel valued and taken care of.

Cons

Guests try to take advantage of the waxers

2.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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