Worst Company I have ever worked for. - Wax Specialist European Wax Center Employee Review

1.0
9 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Free waxes, most clients are very enjoyable.

Cons

Inexperienced management, inaccurate sales goals algorithms, no scheduled breaks. Everyone is set at the same exact goal sales/service wise and they expect so much from you. They push you to sell when their "training" program is an absolute joke. You're treated as a number and a slave. Management speaks to you through an email basis only basically and the franchise owner is known to gossip, and assimilated a team of women who act like high school girls. Stayed here as long as I did because I loved my clients and wax specialist coworkers very much. Whole team was against management and there was NEVER any harmony between them. They do not care about you, they push you to make them more money and threaten your job all of the time if you are not doing what they want. FAVORITISM is a massive issue as well. Management takes things so personal, and will terminate employees for their personal agenda. Save yourself from the stress and degrading people of this franchise. You will leave that place feeling degraded, small, and full of anxiety and stress every day. I thank god every day that I got out of the depression this place put me into.

Explore other reviews about European Wax Center

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely amazing management, and lovely waxers. A great place to grow.

Cons

I have no cons that I can think of.

2.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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