A sickening company - Designated Manager European Wax Center Employee Review

1.0
28 Sept 2013
Recommend
CEO approval
Business outlook

Pros

Working with the team I hired.

Cons

The franchisee knows absolutely nothing about waxing or business for that matter. Upper management was consistently racist, derogatory and made harassing comments. I was pushed to only hire,"attractive girls, it doesn't matter if they know how to wax or not." The techniques taught in training were horrific, almost as if the company wants to cause irritation and ingrown hairs if only to get the guest to buy the products. Every employee was treated as disposable and when asking for advice from upper management on employee issues, was told, "we can just get rid of them and start over, we don't need them." Overall you will receive no benefits, no time off, no work life balance, make just over minimum wage and be treated like dirt.

Explore other reviews about European Wax Center

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely amazing management, and lovely waxers. A great place to grow.

Cons

I have no cons that I can think of.

2.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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