Pros
Great venues to work in every day. People running the company are well-meaning but befuddled.
Cons
The company's streamlining into a more efficient corporation has made its promise to its clients disingenuous. The company gives a lot of lip service to its culture, but it behaves more like a cult. They speak a great deal about work/life balance, but forget the obvious, that life in an office, their central office will be different than life in a store front. The culture in its central planning office is one where all executives are afraid to appear not to belong to the cult, so no one can speak truth to power. There's never any valuable communication from the central organization to the many stores, and great value placed on the appearance of said stores understanding the culture of the central planning office. They love Facebook snapshots that validate their narrative that their culture is so strong. Fundamental structural issues go unchecked. Turnover is really high.