Never sides with their consultants even when clients are abusive and behave inappropriately Threaten to ESCALATE if you don't return your equipment immediately (even if you are out of town) which is hilarious, since there is no legal recourse to remote workers who don't return equipment (look it up) Even when I sent the equipment back exactly on the day I promised to do so, they did not BOTHER to check the tracking to see that this was done and continued to threaten and harangue me.