Evernorth - Patitent Care Technician Evernorth Employee Review

pay, benefits, 244 hours of pto

I did not experience any cons

Not many at this point.

Management typically hires friends from other companies, so there's a lot of nepotism. And no one actually cares if you do something as long as you say the right things to the right people. The office culture is toxic, and if you're unlucky enough to work within 50 miles of a office, you're required to go in, even though leadership doesn't bother. You're micromanaged to within an inch of your life, and after the layoffs every single department is buried in intake forms, box reports, status reports and other busy work designed to hold resources hostage to prevent the automation the company claims to support. There is rarely time during the day to take care of biological needs like a trip to the restroom and the expectation is that if you take PTO, you're always available. Basically, management appears to be trying to make the work culture so poor that more people will quit, reducing opex and limiting the amount of "retirement" packages and layoffs they need to complete. Expectations at this point are completely unreasonable, and for an "innovation company" that pays lip service to putting the patient at the center it's pretty clear the company doesn't care about anything but revenue.